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#REALTIMES STILL ON COMPUTER AFTER UNINSTALL INSTALL#

Select the device you want to move to a different monitoring agent. The Agent Monitored Devices window appears.ģ. Click the Edit dropdown menu and select Monitored Devices. From Devices (on the sidebar), select the agent you want to reassign.Ģ. The Atera agent will uninstall when the devices are restarted.ġ. Check the Immediately uninstall the software from users and computers box and click OK. Right-click the AteraAgent file and select All Tasks > Remove.Ĥ.

#REALTIMES STILL ON COMPUTER AFTER UNINSTALL INSTALL#

In the Group Policy Management window, expand the domain > Computer Configuration > Policies > Software Settings and click Software Installation to see the 'AteraAgent' install file.ģ. On the Windows Taskbar, click Start > All Programs > Administrative Tools > Group Policy Management.Ģ.

The existing GPO is needed to delete the agent.ġ.

You can uninstall the Atera agent with a Group Policy Object (GPO) only if you installed it via Active Directory (AD).

To delete agents via an Active Directory Group Policy Object: Click the Edit dropdown menu and select Delete. From Devices (on the sidebar), select the agent you want to delete.Ģ. To delete an agent via the Agent Console:ġ. Click the ellipses icon and select Delete. From Devices (on the sidebar), select the agent(s) you want to delete.Ģ.

Removing Atera uninstall registry keys will result in uninstallation failure.ġ.

You cannot delete an agent that is monitoring other devices - you'll have to reassign the monitored devices to another agent first.

However, the uninstallation command will be sent to the endpoint once the agent is back online.

Deleting the Atera agent while the endpoint is offline will delete it only from the Atera dashboard - and not from the endpoint.

Deleting the Atera agent while the endpoint is online will send an uninstall command to the endpoint.

You can delete the Atera agent via the Devices page, Agent Console, Group Policy Object (GPO), or script This article describes the ways to delete an Atera agent.